Prescription Refill

Thank you for allowing us the opportunity to care for you and your pet.
Please fill out the below form to submit your prescription refill request so that we may promptly verify the accuracy of your pet’s prescription and to determine if any adjustments are recommended by our Doctors. 

Please allow us 48 business hours to get your pet’s refill ready.
Please note that requests placed Friday, Saturday, or Sunday will be ready by Tuesday afternoon.
Holidays will require an additional day for us to fulfill prescription requests.
*** If you are requesting a special order, or a LARGE quantity, please allow us additional time as the entire process will take extra time on our end.

We know that “life happens” and that you may need a last-minute refill - we are happy to do our part and fill your prescription accordingly; however, this is being done as a courtesy to you, and we ask that you reserve those extraordinary efforts for true emergencies and valid urgency.

We are grateful in advance for your understanding of these policies.
It is our commitment to be here for you and your pet and we will strive to meet your needs when your needs arise.
We will do our best to fill most requests same day, however such will be determined by the time of day we receive your request and how readily available our veterinarians and support staff are to properly verify and fill the prescription for your pet.

In any event, please enter the information requested below, and we will process your request just as soon as possible. 

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We look forward to hearing from you


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Office Hours

Our Current Schedule

Raleigh Office


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm